Leadership Message

“GM has a rich history of being part of the storyline of American life. For more than 50 years, we have operated in a very intentional way to ensure that we show respect to the automotive needs of our customers, and we have worked to make our customer experience more responsive to their evolving needs.

Our amazing portfolio of GM vehicles is anchored by an outstanding network of retail dealers who care for our customers every day. GM Community Dealer Development seeks to continue to build on the great progress of ensuring we have an exceptional dealer network that stands ready to delight our customers whether they have a sales or service need to keep them on the move. We have dedicated ourselves to an inclusive dealer network that meets the needs of our customers, including in underserved communities.

GM’s exceptional results as the leader in retail, fleet and total sales in the industry is certainly a reflection of the outstanding dedication of our dealer network. Our continued EV sales growth has allowed our dealers to build relationships with consumers who visited a GM showroom for the first time. The strength of our dealer network is an advantage as we work to sustain our leadership in the industry. GM Community Dealer Development focuses on increasing GM’s sales, share, and customer experience by optimizing our dealer network. That optimization centers on dealer performance, customer experience, and succession planning to ensure GM has retail locations where our consumers need us.

GM Community Dealer Development operates with GM’s customers at the center of all we do. We endeavor to ensure GM dealers are serving an inclusive base of customers that includes underserved communities. This continues our longstanding mission to ensure that all customers feel valued as part of the GM family.

I am looking forward to the success of the GMCDD program. As always, our team enjoys our ongoing partnership with GM dealers.”